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HOSTED CALL CENTER SOLUTIONS

It’s an age old business problem-small to mid-sized companies have the desire to grow, but have limited human and capital resources

COMPANY NEWS

Welcome to our newly redesigned website

We are pleased to launch our new website. We have completely revamped our design and improved site navigation. Aiming to modernize our look was a priority for us, as well as providing easy navigation as we would like to get you to the information you require as fast as possible. Contact us using the contact details or directly through the contact form

Customer Support That Goes Above & Beyond Delivering Exceptional Efficiency.




Used by a growing number of industries such as healthcare, financial services, retail, insurance, technology and media, our call center help companies around the world improve productivity, efficiency, and profits. Callcentrix proven outsourced call center solution offers full functionality and services focused on efficiency. Thanks to our intelligent technology and the best trained live agents in the industry for any industry –Callcentrix is the preferred choice for inbound and outbound call centers everywhere..


Our Contact Center Services can be utilized by every business in the US, Canada, Europe, Australia and the Asia-Pacific Countries. Wherever you are, we always offer outstanding professional call center service and a 5 star call answering service support. We bring together the best contact center agents and the most advanced technology, to provide added value to our outsourcing solutions, such as banking and finance, telemarketing, education and distance learning, health and medical services, travel and leisure, business-to-consumer, business-to-business and technical support services.

If you are interested in inbound or outbound call center services, your business requires basic live operator services to accept calls, or if you are looking for lead generation services, Call Centrix Solutions can help your and most businesses around the world looking for a global presence. With services like; telemarketing services, data management services, direct marketing services, and live technical support services, we offer a complete range of services for large, medium and small businesses. We have the ability to grow as your business grows.

INDUSTRY NEWS

News: Philippine BPO’s Gear Up for Data Privacy Compliance

According to the Contact Centre Association of the Philippines (CCAP), Philippine BPO’s have started adopting moves for the proper compliance of the Data Privacy Act of 2012 which recently saw its implementing rules and regulations (IRR’s) ratified.


Mid- to high-level BPO jobs to be in-demand in the Philippines The number of mid- to high-complex business process outsourcing (BPO) jobs in the Philippines is forecasted grow to 73 percent by 2022, from the current 53 percent, as artificial intelligence (AI) is set to take over simple tasks.