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Call Centrix Solutions provides its customers a 24/7 help desk support with effective delivery of services. The infrastructure backbone is built on high-speed, redundant, reliable voice and data networks that ride on best-in-class technologies. Call Centrix Solutions highly skilled technology support teams ensure that the infrastructure is available round the clock. Call Centrix Solutions can support diverse operations and can be scaled up quickly to meet customer's increasing business needs. Call Centrix Solutions leverages strong relationships with leading technology vendors to access and acquire the latest technologies.

Our Infrastructure Includes

State-of-the-art computerization with fully automated call desks
Uninterrupted and back up power supply
Fully redundant voice and data communications with security
Dedicated high speed internet connectivity
Scalable capacity
Less than 400 milliseconds latency
Uninterrupted internet connectivity

Data Security

Manned and logical data security at entrances
Layered access to physical locations and data
Commercial grade firewall
Network intruder detection system for extra data security
Layer 4 switching with advanced router module for intelligent data routing, monitoring and security